In recent years, Vietnam has attracted more and more foreign tourists and domestic tourists. Tourism is receiving more and more attention from society. Many businesses want to develop in this field. However, the establishment of domestic travel as well as granting a business license for domestic travel need to meet certain standards that not everyone can know. Therefore, Apolo Lawyers (Tel: (+8428) 66.701.709) provides our clients with information about the establishment of domestic travel as well as the consulting service for the procedure for granting a business license for domestic travel fastly and efficiently.

The establishment of a domestic travel business must satisfy the following legal terms:

1. Conditions for domestic travel business

According to the Article 31, Law on Tourism, to be granted a business license for domestic travel, businesses shall meet the following conditions:

• The enterprise is established as prescribed by the law on enterprises and has registered a business line that is travel.
• The enterprise must make has paid a deposit to a bank. The deposit to the domestic travel business is 20.000.000 dong.
• The person in charge of the provision of travel services holds an associate degree or higher in travel; in case he/she holds an associate degree or higher in another major, a certificate of training in domestic tour operation is required.

2. The procedure for granting a business license for domestic travel

Step 1: Prepare and apply the dossier requesting to grant a business license  for domestic travel

The enterprise applying for the license for the provision of domestic travel shall submit 01 application to the tourism authority of the province where the enterprise is located;

The dossier consists of:

• An application form for issuance of the license for the provision of domestic tours according to the form prescribed by the Minister of Culture, Sports and Tourism;
• A certified true copy of the business registration certificate;
• A certificate of deposit payment;
• A certified true copy of the decision on appointment or employment contract between the travel service provider and the person in charge of provision of travel services;
• Certified true copy of qualifications of the person in charge of provision of travel services prescribed in Point c, Clause 1, Article 31 of this Law.

Step 2: Processing files

Within 10 days from the day on which a valid application is received, the tourism authority of the province shall assess and issue the license for provision of domestic tours to enterprise; in case of refusal, a written response stating reasons thereof must be given.

3. Rights and obligations of a domestic travel business

A domestic travel service provider has the following rights and obligations:

• Develop, advertise, sell and provide tourism services and tour programs for tourists within the scope of business specified in the license;
• Maintain the fulfillment of conditions for provision of tour specified in Clause 1, Article 31 of this Law; publish the name of provider and tour provision license number on the signboard of the provider, its branches, transaction offices, in travel contracts, on print advertisement and in electronic transactions;
• Notify the change of the person in charge of provision of travel services, submit the profile on the new person in charge of provision of travel services to the licensing authority within 15 days since the change;
• Provide information on the tour, tourism services and destinations for tourists;
• Buy insurance for tourists during their tours, except for those who have had insurance for the whole tour.
• Employ tour guides to guide tourists under the travel contract; be responsible for tour guides’ performance during the tour under the contract;
• Observe, disseminate and guide tourists to observe local law and regulations; behave in a civilized manner, respect Vietnamese and local cultural identity, customs and practices; cooperate with a competent authority in promptly imposing penalties for the illegal acts committed by tourists during the tour;
• Comply with regulations on reporting, statistics, accounting and keep documents in accordance with law.
• Take measures to ensure safety of tourists’ lives, health and property; promptly inform competent authorities of accidents and risks which may happen tourists and take remedial measures.
• Manage tourists in accordance with the tour program signed with them.

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4. Legal consultation service on granting a business license for domestic travel at Apolo Lawyers

Here is the overview of the procedure for granting a business license for domestic travel. If you still have any problems with it, do not hesitate to contact us. With a team of high-professional and experienced lawyers in many fields, Apolo Lawyers is committed to providing you with the most optimal service fastly and efficiently. We will perform the following tasks for you:

• Consulting on conditions for registration of domestic travel business licenses;
• Guide customers to provide information to complete the application for a domestic travel business license;
• Drafting application for a license for domestic travel business;
• On behalf of the enterprise, carry out the procedures for applying for a license for domestic travel business;
• Exchange and provide information to customers in the process of granting domestic travel business licenses
• Receive and hand over the domestic travel business license to customers.​

For further information, please contact us: Apolo Lawyers

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